Terms & Conditions

By creating an account or using StormRoute Pro ("the Service"), you agree to these Terms & Conditions. If you do not agree, do not use the Service. You must be at least 18 years old and authorized to conduct business in the areas where you canvass.

StormRoute Pro is a field-canvassing and storm-intelligence tool for restoration and roofing professionals. It provides interactive maps, publicly available weather data (NOAA/NWS), property classifications derived from open data (OpenStreetMap, US Census), route planning, and customer-relationship note keeping.

Storm reports, hail swath overlays, property classifications (e.g. "likely homeowner" / "likely renter"), owner-occupancy indicators, and market scores are estimates derived from public data. They are provided "as is", may be incomplete, outdated, or wrong, and must be independently verified. StormRoute Pro does not provide legal, insurance, or financial advice, and does not guarantee any claim outcome.

You agree to comply with all applicable laws while canvassing, including local solicitation ordinances, do-not-knock registries, no-trespassing signage, and telemarketing/Do-Not-Call rules when contacting leads. You are solely responsible for the accuracy and lawfulness of the homeowner information, photos, and documents you upload. Do not upload content you have no right to possess or share.

You retain ownership of the data you enter (pins, notes, homeowner details, photos, documents). You grant StormRoute Pro a limited license to store and process that data solely to operate the Service. Managers on your team can view and manage data created by reps on their team.

You are responsible for safeguarding your login credentials and for all activity under your account. Managers who create rep accounts are responsible for sharing credentials securely. Notify support immediately of any unauthorized use.

Paid plans, trials, and team seat packages are billed as described on the Pricing page and processed by Stripe. Early-adopter pricing locks apply only while the subscription remains active and in good standing. Cancellation and refund terms are published at /cancellation and /refund.

You may stop using the Service at any time. We may suspend or terminate accounts that violate these terms. When a paid subscription ends, your workspace switches to read-only mode: existing pins, notes, and documents remain viewable and exportable, but no new data can be created or edited until the subscription is renewed. Managers may export team data (CSV) at any time, including in read-only mode.

To the maximum extent permitted by law, StormRoute Pro and its operators are not liable for indirect, incidental, or consequential damages, lost profits, lost claims, or data loss arising from use of the Service. Total liability is limited to the amounts you paid in the 12 months preceding the claim.

We may update these terms from time to time. Continued use after changes take effect constitutes acceptance. The current version is always available at /terms.

Questions about these terms: support@stormroutepro.com